For instance, consider a condition when you PST gets damaged for reasons, like unexpected shutdown, virus attack, network sharing, version upgrade or application bugs. The file is stored on a Windows 7 system. As suggested, you try to run Scanpst tool, but fail to locate it.
Cause
The most probable reasons for this behavior are:
1.You are not looking at the default location of Inbox Repair Tool (Scanpst.exe)
2.The Scanpst.exe file has been moved from its original location
3.The Scanpst.exe is a hidden file by default. The above behavior can occur if you don't enable the view of hidden files and folders.
Solution
You should try these fixes to resolve the issue:
1.You should search for Scanpst.exe file at the correct default location, which is
2.C:usersusernameAppDataLocalMicrosoftOutlook
3.If the file has been moved, you need to run tool from there
4.You need to enable the view of hidden files and folders before searching for the tool.
For this, click Start | Start Search and right-click the Control Folders. Type 'Run as administrator' and double-click the Folder Options. Next, click on View tab and select Show hidden files and folders option under Hidden files and folders. Click Ok to save the settings.
Run Inbox Repair Tool (Scanpst.exe) and check if the tool works for repairing the corrupted PST. If not, you need more powerful solutions for fixing the corruption. The third-party repair utilities for PST have high-end scanning methods and graphically-rich interface to allow for complete and easy file repair.